Telephone-Only Support Options
As these scanners are highly reliable machines, we find that with an experienced operator on-site, many problems can be resolved over the phone.
Unlimited Telephone-Only Support:
Near immediate telephone access to one of our engineers during normal business hours. Unlimited Telephone Support contracts are available to cover a period of one year. As these machines can be configured so many different ways, prices will be quoted on an individual basis and discounts are available for multiple machine customers. Please call, email or use the Get a Quote page for a quote.
Non-Contract Telephone Support:
Telephone Support to resolve a one-time only problem is charged at an hourly rate of $95.00 USD per hour with a minimum of one hour.
If you feel you need more than just telephone support, please see our Full-Service Support options.