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H.U.G. the Official HR500 User Group > HR 500 Plus Problem

When I power on the scanner, I hear two short beeps, a short pause, and then one more beep. What does this mean? Also, the computer is giving me error 239.

I'm don't know much about these scanners, just got one for a good price and trying to get it up and running.

Oct 15, 2014 at 9:32 AM | Registered CommenterJames Batson

Hello James,

Sorry for the delay, been having problems with the site, but all fixed now.

Anyway, your problem is your Rocky Card has failed. The Rocky is an entire PC computer-on-a-card and is the main brain of the scanner.

Dec 5, 2014 at 1:04 PM | Registered CommenterRay Alpern